Quality Assurance Manager

Adhesive Technologies Quality United States, Bay Point, CA, CA Full Time Regular
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About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel. 

What you´ll do

  • Develop and implement quality plans and processes to support the overall quality strategy of Henkel customers.
  • Ensure that customer requirements are met and customer satisfaction is continuously improved.
  • Drive initiatives to reduce customer complaints and manage response plans when quality components do not meet expectations.
  • Provide training to ensure adherence to customer quality processes and tools throughout the organization.
  • Oversee customer quality processes including scorecards, specifications, complaints, portals, questionnaires and contracts.
  • Coordinate responses to customer requests with key internal contacts as needed.
  • Supports certification audit preparation, internal and external quality audits, and executes customer specific requirements.
  • Serve as the regional Quality Key Account Manager (KAM) for assigned customers and support the Global Quality Key
  • Account Manager. Drive the proper utilization of the global customer requirements and customer satisfaction database.

What makes you a good fit

  • engineering
  • incident investigation
  • root-cause-analysis
  • quality management systems
  • quality international standard
  • HACCP
  • quality core tools
  • continuous improvement
  • six sigma, DMAIC
  • 8D FMEA

Some benefits of joining Henkel

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $125000.00 - $190000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range.  This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 25087092

Job Locations: United States, CA, Bay Point, CA

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Acerca de Henkel

Com base num forte legado de cerca de 150 anos, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales. 

YouTube Thumbnail Shaped by pioneering spirit: We are Henkel. (Thumbnail)

FAQ

Sí, solo debes completar tu perfil en nuestro sistema de solicitud en línea y una vez completo, puedes aplicar a varios puestos. 

Sí, por favor. Henkel es una compañía internacional en la que estarás trabajando con personas de todo el mundo y el inglés es el idioma oficial de la compañía. Como norma general, escribe la solicitud en el mismo idioma en el que está escrita la oferta de empleo.  

Cada vacante que abrimos en Henkel es única y encontrar a la persona adecuada es importante tanto para el candidato contratado como para Henkel. Queremos asegurarnos de que tanto el candidato como la compañía, son una buena opción el uno para el otro. Durante todo el proceso proporcionamos un feedback a los candidatos.

Sí, de hecho es una expectativa de Henkel que nuestro personal sea flexible y pueda cambiar de residencia. Esto ayuda a respaldar a la empresa a un nivel más amplio y global.
Nuestra filosofía “Triple two” promueve esta idea permitiendo que trabajes en al menos dos puestos, en dos áreas de negocio distintas y en dos países diferentes. El motivo detrás de esta filosofía es que trabajar en distintos puestos, en distintas unidades de negocio y con diferentes funciones es bueno para el desarrollo de nuestro personal y mejora la idea de Henkel como empresa global.

Aquí encontrarás más información sobre nuestros programas de capacitación.

Nuestro equipo de reclutamiento te ayudará con todo lo relacionado con tu solicitud. Contacta con el equipo aquí.